Banishing Burnout with Best in Class Technologies - Empowering Your Healthcare Workforce
From Burnout to Good Mental Health
Exhausted and overwhelmed, clinicians are reaching a breaking point as the COVID-19 pandemic enters yet another phase. Physicians have less autonomy, while suffering in unsupported environments. Technology developed to improve treatments, remote communication, and clinical data collection have become additional burdens to bear. Dr. Vivian Pender, President of the APA, Dr. Jon Ripp, Chief Wellness Officer at the Icahn School of Medicine at Mount Sinai, and Anthony Giordano VP at Sermo sat down to discuss how clinicians in an ever-changing workforce can adapt technology to encourage peer to peer connection, reduce burnout, and how building a refreshed healthcare system starts with leadership and listening.
Information overload is contributing to the burnout of emotionally exhausted clinicians already overtaxed by the ongoing COVID-19 epidemic. We must go beyond mitigating the damage to creating healthy environments that promote and enable favorable mental health and wellbeing. Destigmatizing “the asking” for help and support is a good start. An openly communicative and safe working environment is paramount — this means enabling and encouraging situations where people can talk about how they are doing at work and at home. Social connection is critical to improving mental health in the healthcare setting.
There is no one single solution to this complex problem; however, focusing on how culture, leadership, and technology interact is part of the foundation of a healthy workforce.
Watch the panel to learn more…
Watch the panel:
The Panel:
Jonathan Ripp, MD, MPH
Mount Sinai
Dr. Ripp is Professor of Medicine, Medical Education and Geriatrics and Palliative Medicine, Senior Associate Dean for Well-Being and Resilience and Chief Wellness Officer at the Icahn School of Medicine at Mount Sinai (ISMMS). He received both his undergraduate and medical degrees from Yale University and completed internship and residency in Internal Medicine (IM) at the Mount Sinai Hospital in New York City. In the role of chief wellness officer, Dr. Ripp oversees efforts to assess and provide direction for system- and individual-level interventions designed to improve well-being for all students, residents, fellows and faculty in the Mount Sinai Health System.
Vivian Pender, MD
American Psychiatric Association
Dr. Pender is President of the APA and a Clinical Professor of Psychiatry at the Weill Cornell Medical College and a Training and Supervising Psychoanalyst at Columbia University. Dr. Pender has mentored and taught medical students, graduate students, residents, fellows and post-graduates for thirty-five years.
A Distinguished Life Fellow of the American Psychiatric Association, Dr. Pender served as the Trustee for New York to the Board of Trustees from 2014-2020. Since 1985, she has served in leadership roles in the APA on the Committee on Women, Committee on Private Practice, Legislative Committee, Public Affairs, Finance and Budget Committee and the APA Political Action Committee. She also served on groups that focused on parity, confidentiality, special delivery settings, education, psychotherapy, advocacy, litigation and funding, international psychiatry, and women’s mental health. She was a member of the APA Assembly, representing NY County from 2006-2014.
Anthony Giordano
VP, Growth Marketing
Sermo
Anthony Giordano is Vice President of Growth Marketing at Sermo, the leading global community of HCPs. His focus is to increase value for Sermo members through recruitment, engagement, communication, and partnerships. Previously, Anthony was VP, Marketing at OurBus where he doubled customers and improved customer satisfaction. He has served as growth marketing consultant to health, mobility, wellness, and ecommerce startups. Anthony received his MBA from Brown University and IE Business School and Bachelor’s in Marketing and Cognitive Science from Villanova University. His research ‘Three Stages to a Virtual Workforce’ was published in 2019 and he has also been named to Forbes 30 Under 30.