Preparing for Accountability Beyond Hospital Walls

What the 2027 Joint Commission changes mean for the hospital leaders who have to answer for them.

This is the eighth edition of The HealthIMPACT Brief, an editorial series amplifying the conversations happening on the stages and in the hallways of healthcare's best events.

On January 1, 2027, Joint Commission will update its Sentinel Events List by aligning with the National Quality Forum’s Serious Reportable Event (SRE) List. At that time, five new events will be added to the list, which has not been revised since 2011.


The revised Sentinel Events List will consist of 31 events: the 28 SREs plus three retained legacy workforce safety events. Thirteen of the 28 align with current sentinel events. Fifteen are new for Joint Commission. Reporting to Joint Commission remains voluntary, though more than 30 states and the District of Columbia have their own SRE reporting requirements.

We picked “Champions of Care: Scaling Healthcare Everywhere” as this year's HealthIMPACT Fall Forum theme back in the spring. These changes from Joint Commission align with the same theme: the enterprise is recognizing that patient safety events can occur in different patient care environments, so they are expanding which sectors of healthcare should consider reporting patient safety events. 

THE LIST NOW COVERS THE PLACES CARE ACTUALLY HAPPENS

In 2025, NQF expanded applicable healthcare settings in its SRE List to all patient care environments and named the categories: ambulatory and outpatient, including mobile clinics and pre-hospital transport. Hospital and acute, including critical access. Post-hospital and sub-acute, including skilled nursing and swing bed. Home care, including hospital at home. And virtual care, defined as telehealth, telemedicine, and telemonitoring.

The report also now defines a patient encounter as an interaction with an associated location or modality, including the EHR, phone, email, and other telemedicine methods, and covering both synchronous and asynchronous communication.

If you run technology or quality inside a health system, the practical question before Joint Commission’s January 1, 2027 effective date – when the updated SRE List will become part of the Sentinel Event List – is who owns the monitoring feeds that touch your patients but do not sit inside your four walls. Post-acute. Home. Virtual. Any site your system operates as a hub in a state plan. A feed without a named owner on your org chart is a root cause analysis waiting for a trigger.

The other definition worth knowing is how the report handles preventability. To qualify as an SRE, an event has to be serious and largely preventable, and largely preventable is defined as likely avoidable by any means currently available within the generally accepted performance standards of care. The guidance defines "available" as technologies, clinical methods, or interventions accessible within the healthcare system at the time of the patient encounter.

MEANWHILE, THE FUNDING IS FOCUSED ON MONITORING

The Rural Health Transformation Program is moving $50 billion through the states over five years. All 50 states received first-year awards averaging roughly $200 million. The money goes to states rather than hospitals, so a system's position depends on whether it sits inside its state's plan or outside it.

Most of it also cannot go to hospital operations. Provider payments are capped at 15 percent in a given budget year and capital expenditures at 20 percent, and funds cannot duplicate existing reimbursement. The balance is going to technology and workforce.

New York is the example closest to home. On September 4, CMS announced $76 million to New York out of the state's $212 million first-year award, for regional coordination and technology-enhanced primary care. The stated purpose is coordination among rural hospitals, primary care providers, federally qualified health centers, behavioral health providers, and community organizations, with a specific line about strengthening transitions across the continuum of care.

The same week, CMS announced $25 million to Michigan for health IT modernization, telehealth, and remote monitoring, and a new West Virginia award covering home dialysis access, medical transportation, and regional mobility coordinators. Alaska is deploying an AI imaging network across 21 hospitals. South Dakota led its announcement with IT modernization, cybersecurity, and interoperability.

In short, federal money is putting monitoring and coordination technology into homes, skilled nursing facilities, and critical access hospitals.

MEETS MINIMUM

Jason Taylor, chief growth officer at Neteera, which is a HealthIMPACT annual program partner, borrowed a phrase from software and asked what becomes the new "meets minimum." He said meets minimum is going to be knowing what is going on with your patient. Inpatient, outpatient, transitional care, and in the home if you have declared that you are managing that patient at home.

How you act on what you know, and what you are held accountable to, is the part still being negotiated. The obligation to know looks less negotiable.

That is the question underneath our Fall Forum theme this year, Champions of Care: Scaling Healthcare Everywhere. If care follows the patient, accountability follows the patient and the technology backbone is arriving faster than the care models that would use it.

Which is why the session exists

HealthIMPACT Fall Forum 2026 - Accountability Beyond the Hospital Walls Meeting the 2027 Safety Standard and the AI Certification Bar

We are glad to have Joint Commission joining us for the Accountability Beyond the Hospital Walls session during this year’s HealthIMPACT Fall Forum 2026. The session will bring together Ken Grubbs, DNP, MBA, RN, EVP of Accreditation and Certification Operations and Chief Nursing Officer at Joint Commission; Amy Lu, MD, MPH, Chief Quality Officer and Vice President at UCSF Health; Kathleen McGrow, DNP, MS, RN, Chief Nursing Innovation Officer at Microsoft; and Jason Taylor of Neteera, moderated by Shahid Shah, chair of HealthIMPACT Live.

The panel will discuss Joint Commission’s January 1, 2027 effective date (when the updated SRE List will become part of the Sentinel Event List), what Joint Commission’s Responsible Use of AI in Healthcare certification asks organizations to demonstrate, and where surveillance, escalation, and documentation break down outside the hospital. The person who owns the survey process sitting with the leaders who have to pass it is not a panel we could have assembled a year ago.

The companion session, Healthcare Across Distance: Coverage, Capacity, and What the Money Actually Buys, with Andrea Daugherty, MHA, CIO of Arrowhead Regional Medical Center, on where coverage fails across distance, which technologies extend clinical capacity in practice, and how RHTP dollars reach providers through state plans.

WHAT TO DO BEFORE JANUARY

Three moves. Start with the first.

  1. Name an owner of record for every monitoring feed that touches your patients and does not sit inside your four walls. This is the one to finish first.

  2. Run the 15 new events against your reporting workflow. Your quality team is likely on top of this. Your IT and analytics teams may not be, and the taxonomy has to change in the same systems that feed your grievance workflow. Begin the mapping now rather than validating coding in December.

  3. Read your state's SRE statute. Reporting SREs to Joint Commission stays voluntary. Reporting to your state may not, and requirements vary. If you operate across state lines, you have more than one answer.

Previously in this series: the integration layer thesis. Coming next: more on Rural Health.

HealthIMPACT Briefs are insights from healthcare conferences, our own and others, written for the C-suite leaders who could not be in the room. HealthIMPACT Live convenes health system technology and operational leaders solve this work together.

One ask: join us October 6 and 7 at Microsoft Times Square. See the full agenda and register

Every session at the Fall Forum feeds what health systems should scale, retire, secure, and fund next. Day One treats performance as a working benchmark rather than an aspiration, an operating model in which every room can see the same person. Day Two turns that benchmark into the funding question and changes to prepare for now.

What matters more than the agenda, though, is the room: chief information officers, chief medical information officers, chief nursing informatics officers, chief information security officers, and the digital, clinical, and finance leaders coming together to talk about best practices and lessons learned.

A champion is not the organization that does everything. It is the one capable of connecting the system around the people it serves.

HealthIMPACT Fall Forum. October 6 to 7, 2026. Microsoft Times Square, New York. Health systems bringing three or more qualified leaders can request a Governance Committee Group Pass through September 15th.

HealthIMPACT Fall Forum Oct 6 and 7 in NYC

HealthIMPACT Fall Forum Oct 6 & 7 NYC Register at www.healthimpactforum.com


HealthIMPACT Briefs are insights from healthcare conferences, our own and others, written for the C-suite leaders who could not be in the room.

HealthIMPACT Live convenes the rooms where health system C-suite technology leaders solve this work together. The Operators Table dinner series, the HealthIMPACT Fall Forum, and the Digital Health Talks Podcast. Subscribe to the newsletter at healthimpactlive.com.

Previous
Previous

Talk About Human in the Loop

Next
Next

Will AI Be the Spirit Airlines of Healthcare?